Stuck Abroad? Need Help?
If you are stranded abroad without documents, please contact us urgently. Please phone UEA Security on +441603 59 2352 and say:
“I am stuck abroad and have lost my documents, please put me in touch with the Student Services On Call Manager”
There is someone who you can speak to over the holidays who will be able to start helping you.
Please also see our Immigration Information page to start the process below to get you home and safe.
Are you going to be a new student at UEA? Download our International Student Handbook guide on the UEA mobile app.
Important information for students arriving in the UK
Do you need to prove your age?
Your BRP card should not be used as ID for proving your age as it is a very important and expensive document.
If you would like an official photo ID card to prove you are over 18, you can sign up for a Validate UK card.
Validate UK cards can cost as little as £15, which is a lot less than it costs to replace your BRP if you lose it!
Student Services can help you apply. If you would like to find out more information please visit the Validate UK website or pop into Student Life reception to pick up a leaflet.
If you would like to apply, you will need your passport, a photocopy of your passport and 2 passport sized photographs.
You should come along to our drop-in service, Monday to Thursday 4pm – 5pm in Student Services in LSB 0.20. (No need to book, just come along!).
We will help you complete an application form and complete the documents you need to apply. We will act as your referee.
You can then decide how you quickly you want your card and pay via your on-line banking.
For 10 working days, this costs £15
For 5 working days, this costs £25
(For guaranteed next day, you will need to call Validate UK seperately for cost details)
Finally, you will need to post everything to Validate UK and then wait for your card!