Contact the Library Contact the Library

Library enquiries should be directed to the Library Helpdesk. 

In person:

The Library Helpdesk is on the entrance floor of the Library.

By telephone:

Tel. 01603 592993 (extension 2993). This is the number for all enquiries.

By post:

The Library
University of East Anglia
Norwich Research Park


Enquiries can be sent to the Library Helpdesk via a web form or via email to

You can also follow the Library on 

Comments / Suggestions:

Comments /suggestions about Library Services can be made online or printed forms are available at all service points.

Related information:

Library comments and complaints procedure

Library noise line:

If you are being disturbed in the Library TEXT the Library noise line on 07824301748 and library staff will do their best to help. This is a 24/7 service. 

Key Services Contacts Key Services Contacts

  Email address / Online Tel. extension
IT Service Desk 2345
Library Helpdesk 2993
Book loan renewals Online renewals 2993
Academic Librarian (HUM): Grant Young 2426
Academic Librarian (FMH): Matthew Smith 2412
Academic Librarian (SCI): Liz Clarke 1249
Academic Librarian (SCI): Rachel Henderson 2428
Academic Librarian (SSF): Doug Broadbent-Yale 1712
Academic Librarian (EDU and official publications): Lucy Fleming 3518
Disability Liaison Officer: Catherine Breame 3507
Archives and Special Collections 3491
Health Sciences Library (King's Lynn) 01553 613959
Comments and suggestions online form  
Library staff structure document     

Library Management Team Library Management Team

  Email Address Tel. extension
Library Director: Nick Lewis 2382
Head of Academic Engagement: Jane Helgesen 2221
Head of Resources: Ed Chamberlain 2429
Head of User Experience: Carly Sharples