The Services We Deliver The Services We Deliver

Cleaning is provided to both academic and residential buildings throughout the day. In academic buildings scheduled cleaning is mostly carried out between between 6:00am & 10:30am. A small number of buildings are cleaned during the evening (ZICER, Catering, Nursery).

Residential cleaning is carried out between 9:00am & 1:30pm Monday to Friday. This includes the cleaning of kitchens, student shower rooms and general areas.  The site team remove waste from residential kitchens and assist students with recyclable materials between 6:00am & 11:00am.

Mobile cleaning teams check common areas and replenish consumables in washroom facilities throughout the day Monday to Friday.

Our Response Times Our Response Times

General enquiries and further information can be requested via the Cleaning & Grounds Office (01603 59 2660) Monday to Friday between 8:30am & 4:30pm.

Requests for emergency cleaning should be directed to the Estates Helpdesk (01603 59 2121). There is no specific response time as each situation will be assessed and dealt with as appropriate.

Contact the Estates Helpdesk

Special cleaning requests Special cleaning requests

Special requests for cleaning at weekends in academic buildings can be made in advance via the Helpdesk. Please note that special requests for cleaning may be chargeable to the requesting department.

Contact the Estates Helpdesk