Support from outside of the University Support from outside of the University

Alcohol and drugs

Phoenix Futures offers information and help to anyone experiencing problems with drugs, alcohol, solvents, tranquilisers or gambling. Tel: 020 7234 9778.

The Matthew Project offers free confidential advice for drug and alcohol problems. Helpline for over 18s: 0300 7900 227.

Asperger Syndrome

Asperger East Anglia is a local charity offering information and support for people with Asperger Syndrome and their families. Tel: 01063 620 500.

Eating Disorders

Eating Matters is a Norfolk charity for people who have problems with eating. They offer groups and 1:1 counselling. Helpline: 01603 767062.

B-eat is a national charity based in Norwich which provide support and advice for people with eating disorders and carers. Helpline: 0845 634 1414 

Gay, Lesbian and Bi-sexuality

BLAH LGB Youth provides social & peer support groups for young gay, lesbian, bisexual people or those questioning their sexuality from 14-25yrs old. Tel: 01603 624 924


The Norwich and Norfolk OCD Support Group offers help and structured group sessions for persons with Obsessive Compulsive Disorder. Tel: 01603 619 246 or text: 07432 655 579

Pregnancy Help

Time Norfolk: The Pregnancy Loss Charity provides support for unplanned pregnancy or loss and support during pregnancy. Helpline: 01603 927 487


The Samaritans provide 24/7 confidential emotional support to those experiencing distress or despair, including feelings that may lead to suicide.  They have a FREE national number to call - 116 123. Norwich Samaritans is based at 19 St. Stephen's Square, Norwich and personal callers can drop-in between 8.00am and 9.30pm. Local helpline (local charges apply): 01603 611311.

Rape and Sexual Abuse

Sue Lambert Trust (previously known as SeVA) offers help for survivors of sexual abuse or rape, recently or in the past. Helpline: 0808 808 4121. 

Sexual Health and Contraception

iCaSH - sexual health and contraception in Norwich (formerly family planning) provides a range of free and confidential services including all methods of contraception, counselling about unwanted pregnancy, counselling about sexual problems. Tel: 0300 300 3030 (option 3 for Norfolk and option 1 for Norwich)