Counselling support for staff Counselling support for staff

The Counselling Service offers a confidential service to staff from all areas of the University who might be looking for assistance with personal or work related problems. 

In addition to providing one-to-one counselling, the Counselling Service also offers groupwork and workshops to staff. We work closely with other support services to provide an integrated service depending on the needs of our users.

All provision is delivered in a manner that is sensitive and responsive to diversity and within the context of the University's commitment to Equal Opportunities.

Members of staff at the Counselling Service are involved in counselling education and research and the Counselling Service is involved with the Post Graduate Diploma in Counselling at the School of Education and Lifelong Learning.

What kind of issues can I bring to counselling?

You may consult the staff counsellor about any issue that concerns you. It could be about any of a wide range of issues, which may or may not be work related. It could be a temporary crisis or a long standing concern. It may involve just an initial session or a number of sessions. These are just some of the issues that staff bring: work related stress; bullying and harassment; bereavement; anxiety; depression; relationship difficulties; retirement; self esteem and finance.
 

Is the Service totally confidential?

Being an in-house Service we are acutely aware of the importance of maintaining client confidentiality. It is important to us that staff feel safe in contacting us. This means that no-one should know who is using the Service, apart from the counsellor and client and the Counselling administrators. No information is disclosed about the fact that a member of staff is attending for counselling unless they give permission or make a request for such action. Every attempt is made to ensure that staff appointments are timed so as not to clash with student appointments.
 

Is there a waiting list?

We aim to offer an initial appointment as soon as possible, usually within a few days. There may be a wait for an ongoing weekly appointment. This happens when the demand for counselling is greater than the number of appointments we can offer. Sometimes there can be a wait because of the new client's limited availability. In the initial session the counsellor can give you a general indication of how long you might have to wait.
 

Who are the counsellors?

Staff counselling is offered primarily by the .6 staff counsellor, Eamonn O'Mahony. Other counsellors also see staff and should an individual wish to consult with a female counsellor, this can be arranged.
 

How do I book an appointment?

If you would like to book an appointment, please email staff.counselling@uea.ac.uk or phone 01603 592651.
 

Are there other staff support systems?

There are other services for Staff that often can be accessed in addition with the Staff Counselling Service: Occupational Health; Human Resources; Harassment Advisers; University Safety Services and the Chaplaincy.