The Wellbeing Service offers a professional, proactive and approachable service; providing a range of interventions for students encountering emotional, mental health and physical or learning difficulties while at UEA; enabling them to realise their potential and participate fully in their university lives and beyond.
The Wellbeing Service is located in the Student Support Centre alongside other services that can help with a broad range of difficulties and situations such as finance, problems in residences and academic challenges.
You can access the Wellbeing Service in two ways:
1. Online referral is suitable for those who would like support in the near future. Your completed form will be read by one of the wellbeing team who will assess what support may be beneficial to you in the first instance. The first intervention offered is usually a wellbeing workshop. You will learn more about what contributes to our wellbeing, and how to improve and maintain wellbeing, as well as develop positive ways to manage challenges. Following the workshop you will be given the opportunity to sign up for further group interventions, or request to see an advisor one-to-one.
Please be aware that online referral forms can take up to 10 working days to process,
2. 'Same day' appointment - you can contact Reception and ask for a same day appointment with the wellbeing team. We have first come, first served basis appointments running from 9.30am - 3.00pm Monday to Friday. Please ring on (01603) 592761 or come to the Reception desk from 9.00am onwards to book one of these appointments. These appointments are 30 minutes long and aim to establish what support you would benefit from.
If you are currently being supported by a Wellbeing Adviser and need to book or change a follow-up session, please contact Reception to request this. All other options are also available to you.
Wellbeing appointments should not be used for requesting EC evidence only (please contact your HUB regarding these) we are only able to provide confirmation of attendance unless we have been actively working with you, in which case please contact the relevant adviser directly.
Wellbeing appointments are not suitable if you feel you are in crisis or feel at risk of imminent harm, please make an emergency appointment with your GP.
Please notify us as soon as possible if appointments cannot be kept, so that these can be offered to other students. If same day appointments are booked and you do not attend, and do not notify us of this in advance, these will no longer be available to you.
If you are waiting for an appointment, you might wish to explore the self-help materials available via our resources pages. Resources include: