Students living in residences will be part of a cosmopolitan community comprised of individuals of different ages, backgrounds, and nationalities. The University encourages an atmosphere of tolerance and mutual respect within residences so that all students can strike the right balance between having a good time and being able to study.
Student Services has overall oversight of UEA residences. The Accommodation Office acts as the landlord and is responsible for organising the cleaning and maintenance of the buildings, allocating rooms, and collecting rents, so if you have problems relating to these areas, you need to go to the Accommodation Office.
Student Services is responsible for the welfare and good order of students in residences. In practical terms, this work is overseen by the Residential Life Managers and a team of 30 Student Services Residents (or SSRs). Together, the Residential Life Managers and SSRs plan activities to enrich the lives of those living in UEA accommodation, develop their personal and professional skills, and help everyone feel at home here. Finally, they investigate any issues which may arise within residences and ensure that students have someone to turn to outside usual business hours.