On and Off Campus Living On and Off Campus Living

Living with other students can be an exciting part of studying at university, however there are some important points to know and be aware of.

Read more on Living On Campus and Living Off Campus below.

Living With Others

Good Communication

Having good communications with your flat/house mates makes life a whole lot easier. So when you need to discuss something about the flat/house or their behaviour, it will not be difficult. It can also help when you need to talk to someone about something.

  • Before you move in or just after, have a meeting to discuss rules, everyone’s likes, dislikes and expectations, how you will handle when problems, issues or disagreements arise, how to avoid confrontations and social rules.
  • Talk about meals and food, shopping, rent and bills, shower schedules, cleaning and other household responsibilities.
  • Have monthly meetings as a house/flat to talk about any issues. It will also be a great way to plan other activities and bond as a group.
  • Most importantly, be open to communicating with others. Listen to others and talk to them if there is a problem. Often talking about a problem before it becomes a big deal will save you a lot of stress.

Be Responsible

Respect others and shared space. If you made a mess, make sure you clean it up. Even if it is the next day. Make sure it is clean, and let others know you will clean it up tomorrow. Being respectful of others is key to living together happily. Whether it is noise and music, having guests, eating other people's food, or taking your turn to clean. If you take responsibility for yourself, others are more likely to be responsible too.

Here are a few tips to help

  • Have a cleaning rota. If someone misses their turn, have a penalty like cooking a meal for everyone.
  • When someone does not do their fair share of washing up, try doing just yours and if it is still there after 24 hrs, ask them nicely to wash their dishes.
  • Do not make a lot of noise late at night or early in the morning so you do not disturb the others living with you.
  • Arrange group activities such as house/flat meals, film nights or nights out together.
  • Respect your house/flat mates’ life choices. You may have the right to challenge them on their living habits but not on their beliefs or sexuality.
  • Respect others’ privacy. Always knock before entering their rooms and do not interfere in their personal lives.
  • If you are living in the private rented sector, set up a joint account from which bills can be paid. Then have all housemates set up a standing order or transfer into this account so it is not one person’s responsibility to collect money for the bills.

TV License

If you watch or record live TV in the UK you will need a valid TV licence whether you are watching on a TV, computer, laptop, tablet or mobile phone. It’s the law.

To find out more visit: www.tvlicensing.co.uk

Campus Security

  • On duty 24 hours a day, 365 days a year
  • Over 30 fully trained personnel
  • Based at ‘The Lodge’
  • Patrol on foot, bicycle and other vehicles.
  • Response target time for emergencies is 3 minutes anywhere on campus.
  • Over 200 CCTV cameras monitored 24 hours a day. They are there purely for your safety.

Safety and Security

  • Keep your window and door to your room locked when you are not in, even if you are just popping out.
  • Keep the outer doors to your flat, house or building closed and locked. Do not let anyone who you do not know follow you in.
    • People trying to advertise will try to follow you in.
  • Do not leave large amounts of cash in your room.
  • Keep valuable out of sight.
  • Do not draw attention to your house that international students live there.
  • Download the UEA|SU Security In Your Home leaflet
  • If there is anything you think is unusual or strange happening on campus, call the Security Lodge. Always call them if you are unsure.

Any problems with safety or security on campus contact the Security Lodge 01603 592352, security@uea.ac.uk or online.

Living On Campus Living On Campus


Wardens are current UEA students who are your first point of contact for matters related to life in residences. They can provide help and support, especially during out-of-office hours. Whether there is a problem in your flat or with flatmates, or you need some help, Wardens are there. Find out more and how to contact your Warden here https://portal.uea.ac.uk/student-support-service/life-in-residences/wardens

Safety and Security

Contact the Security Lodge 01603 592352, security@uea.ac.uk or online https://portal.uea.ac.uk/web/hub/estates/security

Emergency on campus

Call Emergency Security 01603 592222

Maintenance Problem

Problems or faults with your flat contact Estates 01603 592121 or jobdone@uea.ac.uk 

Locked out of residences

Monday-Friday 09:00-17:00 - contact or visit the Accommodation Office 01609 592092

Outside normal hours - contact or visit Security 01603 592352

Laundry card help

Call 01422 820026 or visit www.circuit.co.uk

Need to contact Cleaning Services

Call 01603 592363 or email l.edwards@uea.ac.uk

The Post Room

To collect your post if you are living on campus, you need to go to the Post Room which is located under the Arts Building and open Monday to Friday 10.00-16.30 and Saturdays 10:30-12:30 (term time only).

Visit the Post Room online or contact them by postroom@uea.ac.uk

Accommodation Office

Whilst you live in UEA residences, the UEA Accommodation Office is your landlord and are here to provide help and support, should you require it. Check out their webpages and What to do if… 

Further Information and Links

Find more information and help on Living on Campus

Living Off Campus Living Off Campus

Renting a private house or flat can help you get more of a feel for the UK, however there is more to consider when living off campus.


Are bills included? If not you will need to set up the bills in your name and pay them.

  • Electricity
  • Gas
  • Water
  • Internet/TV/Phone


It is recommended to have possessions or contents insurance to cover your belongings. Make sure you get a coverage they is best for your needs. Some policies will cover bicycles and mobile phones, so it is worth checking.


You will need to come to an agreement with your landlord how and when you will pay your rent.


It is normal to have to pay a security deposit. This is usually equal to one month’s rent. It must be kept in a Tenancy Deposit Scheme. The deposit is in case there are any breakages, damages or other expenses cause by you living there. You will get your deposit or the remainder of it back at the end of your contract.


A guarantor is someone who signs to say they will pay the rent if you do not. This is normal practice, especially for student houses. However a guarantor must be a UK resident and will to be financially responsible if you fail to pay. This becomes a problem for most international students.

In most cases you can pay all of the year’s rent in advance, so you do not need a guarantor. Alternatively there are a couple private company who now will act as a guarantor for a fee. Search online, but be cautious of who you deal with.

‘Right to Rent’ immigration checks

Landlords in the UK are required to check that you have immigration permission to be in the UK before they are allowed to rent a property to you. UKCISA has a good webpage about living off campus including ‘Right to Rent’ immigration checks

Council Tax

Students studying at UEA are not required to pay Council Tax. However, if you live in private accommodation you may be required to provide a certificate or letter from the University to prove your exemption. Find out more online.

Looking for a House to Rent

The Student Union’s Advice Centre operates a service called Home Run, which lists student houses off campus. To find out more about their housing list and how they might be able to help you to find other students to live with, go online.

Good Neighbour Scheme

The UEA|SU have developed the Good Neighbour Scheme to show that you value being part of the local community and that you respect your neighbours. Find out more online.

Find information from UEA about living off campus.