General Advice General Advice

Student Support Advisers in the Student Support Centre offer a confidential and non-judgemental service where you are free to discuss anything that is impacting on your ability to be the most successful student you can be. We work closely and liaise with other services in the Student Support Service such as the Wellbeing Advisers (Mental Health), CounsellorsWellbeing Advisers (Disability), Finance and Learning Enhancement Teams. We also liaise with other University departments including the Learning and Teaching Service (LTS).

Both male and female Advisers are available; they are able to signpost, refer, advise or just discuss your concerns.

Appointments are up to 30 minutes and are available every day.  Appointments are available both morning and afternoons. In most cases we will be able to offer you an appointment within two working days. In an emergency we aim to see people on the same day.

Please note, we are not mental health professionals or counsellors, but we can give you the opportunity to discuss your concerns with us. Student Support Advisers will explore next steps with you, which may include referral to another service within the Student Support Centre.

You can contact the Service directly using the online Contact Form or you can make an appointment through the Student Support Centre reception:


In person: Monday to Friday 09:00 to 17:00

Tel: 01603 592761


July 2018

Looking After 'Me'



Living with Others



Service Agreement