Researchfish Frequently Asked Questions - students & graduates Researchfish Frequently Asked Questions - students & graduates

From 1 April 2018 Research Councils UK (RCUK) was replaced by UK Research and Innovation (UKRI).  There may be some changes to the 2019 Researchfish submission process and supporting web pages and documents as a result of the change from RCUK to UKRI - we will update these pages with further details once they are available.

The Researchfish 2019 submission period will run from 4 February 2019 to 14 March 2019.

 

FAQs from your funder

UKRI and NIHR have provided their own Researchfish FAQs which you may find helpful to read before completing your submission.

 

The following UEA FAQ covers the questions we are most commonly asked.

I have not received an invitation from Researchfish

Firstly please ensure:

  1. that you are funded by one of the seven UK Research Councils (AHRC, BBSRC, EPSRC, ESRC, MRC, NERC and STFC) or by the National Institute for Health Research (NIHR) rather than by other funders. At present the requirement for students/graduates to submit their outcomes on Researchfish is for only for those who are funded by the UK Research Councils or NIHR. If you are unsure please contact your supervisor or Paul Vazquez in the PGR Service.
  2. for UKRI (formerly RCUK) funded postgraduate researchers - that your studentship started on or before 4 February 2017. Current first and second year postgraduate researchers do not need to submit their outcomes during the current submission period - you will not be able to register for Researchfish at the moment but your awards will be added to the Researchfish system at a later date. Once the awards are added to the system you will receive an email from Researchfish Ltd, and at that time you will be able to begin adding outcomes.

 

If you are a UKRI funded postgraduate researcher in year 3+ or an NIHR funded student and you have not received, or have lost, an email with login details or have problems accessing your Researchfish account please contact the help desk at support@researchfish.com.

Alternatively, You can use the Researchfish automated system to resend your login details to yourself. Simply go to: https://app.researchfish.com/helpwiz/invite and then -

  • Select your funding organisation and enter your name. If your funder has a record of you on Researchfish, you will then be shown a partial hint of the e-mail address your funder has on record. If you have access to that e-mail address, then simply choose to resend the invitation. If you do not, then there will be an option to contact your funder and request they update the e-mail address they have on record for you. They can then send an invitation to your new address.
  • If your award reference is not found, and you have selected the correct funder, then that means they have not created a record of an award with that reference. You will need to contact your funder for further information.

 

I have finished my course and left the University. Do I still need to complete the survey?

UKRI will continue to ask you to complete the Researchfish return for up to 3 years beyond the end of your studentship and NIHR will continue to ask you to complete the Researchfish return for up to 5 years beyond the end of your studentship. If you have been asked to complete the survey and fall within these time periods, you should complete it.

If there is nothing new to return, you may be able to submit a nul return – please see “Do I still need to submit if I have no outcomes to report?” below.

 

I have forgotten or need to reset my login username/password

Please email support@researchfish.com and they will send you your details.

Alternatively, You can use the Researchfish automated system to resend your login details to yourself. Simply go to: https://app.researchfish.com/helpwiz/invite and then -

  • Select your funding organisation and enter your name. If your funder has a record of you on Researchfish, you will then be shown a partial hint of the e-mail address your funder has on record. If you have access to that e-mail address, then simply choose to resend the invitation. If you do not, then there will be an option to contact your funder and request they update the e-mail address they have on record for you. They can then send an invitation to your new address.
  • If your award reference is not found, and you have selected the correct funder, then that means they have not created a record of an award with that reference. You will need to contact your funder for further information.

 

The details relating to the studentship award on Researchfish are incorrect. How can these be amended?

UKRI funding: Please contact Paul Vazquez in the PGR Service in the first instance, who will arrange for the amending of the JeS Student Data Portal or contact the funder as necessary. Researchfish are unable to change award details unless they receive a request from UEA and agreement from your funder.

NIHR funding: Please contact Paul Vazquez in the PGR Service in the first instance. Researchfish are unable to change award details unless they receive a request from UEA and agreement from NIHR.

 

I have received an invitation from Researchfish but am interrupting during the submission period?

If you are interrupting for the entire Researchfish submission period of 4 February 2019 to 14 March 2019 inclusive and this has been formally approved and recorded on the SITS student record system, we have contacted Researchfish to ask that your record is amended from ‘Response code 1: The Student will be asked for a submission this year’ to ‘Response code 2:  No submission will be asked for this year. Student has been granted a one year exemption.’

If you are only interrupting for part of the Researchfish submission period of 4 February 2019 to 14 March 2019 inclusive you will still be required to complete the survey.


I am a taught postgraduate student undertaking an MSc (eg. an MSc in Clinical Research) - do I need to complete the survey?

Yes, you do need to complete the survey if you are funded by NIHR.

The NIHR Evaluation Team have confirmed that "As well as the main outcomes, we have included additional questions as part of an NIHR career tracker. These questions will be aimed at those trainees who have completed their award since the last submission in order to collect information on their career progression, including those on the MSc in Clinical Research scheme. Due to the nature of the contract arrangements, we still expect all trainees to submit their portfolio to us. All trainees are free to only complete the sections that are relevant to their research and a ‘nil return’ is acceptable if appropriate and this is expected rather than not submitting at all."

In the event of queries please contact Paul Vazquez in the PGR Service in the first instance.

 

Can I request an extension to the submission deadline?

No, there is no leeway with the deadline – it is a national one for all UKRI and NIHR funded researchers (staff and students/graduates) and after 4pm on 14 March 2019 the system will not allow you to submit.

You can add outcome information to Researchfish at any time, it can only be submitted to your funder once a year in the defined period. So you can add to the information that you provide this year and submit this during the next submission period.

We recommend not leaving your submission to the final day as you will not have the time to resolve any queries and there is likely to be a high volume of system use on that day, meaning that you may experience delays.

 

Do I still need to submit if I have no outcomes to report?

Yes, you are still expected to complete the submission process, even if there are no outputs to report – a nul return. Not all questions will be relevant to all research projects.

Some funders have ‘Additional Questions’ that are mandatory, in which case it will not be possible to submit the return until these have been completed. Where you have nothing to report at this stage entering ‘No’ or ‘N/A’ in these sections may be sufficient.

You can include outcomes other than publications such as conference attendance (including presentations), internships and placements, collaborations and partnerships, funding (including travel and small grants) or engagement activities (including schools visits and outreach).  You should therefore be able to submit one or more outcomes by the time you have completed your studies. There is no requirement to submit a minimum or maximum number of any particular outcome type under the ‘Common Outcomes’: what to submit is your decision, you need to be happy that data submitted against your award is accurate and up to date.

 

Which sections should I complete?

The recommendation is that you focus on Publications, Engagement Activities and any mandatory questions required by your funder. Do feel free to submit to other sections if you wish.

Please ensure that you attribute all outcomes to your studentship award by selecting the checkbox to the right of the outcome(s) and dragging and dropping the outcome(s) to your award on the right hand side.

Don’t forget to click on the red “Submit for <name of funder>” box when you have finished adding your outcomes.

 

I’ve made a mistake in my submission – can I amend it?

Provided the submission period deadline has not passed you can log back into your Researchfish account, make the necessary amendments and resubmit. You may make any number of edits and submissions during the submission period.

 

Can my supervisor/adviser submit on my behalf?

No, supervisors/advisers are not able to submit the return on behalf of the student/graduate, this is the responsibility of the student/graduate.

Researchfish should have added primary supervisors to studentships as Team Members so they are able to review and edit outcome information, or provide advice. You are able to grant access to primary supervisors if this has not happened automatically and/or to additional supervisory team members or other academic staff if necessary. Instructions on how they can do this can be found here:
https://www.youtube.com/watch?v=p9ZbpIlIhRQ&.

Primary supervisors should have received an invitation email from Researchfish to this effect. If primary supervisors haven’t received this or have trouble accessing the award they should contact the Researchfish support team for further guidance.

 

Why am I being asked to submit this data?

  • Most data submitted to Researchfish in relation to UKRI funded research will appear in the public domain on the UKRI Gateway to Research site so it may be beneficial for your career as a way of publicising what you have done to a wider audience.
  • The NIHR's Researchfish Update 2017 web page provides further details on the benefits of submitting outcomes.
  • If you are intending to go into academia you are likely to need to report on other funded grants in the future and can build up a portfolio of research outputs on Researchfish. You only need one Researchfish account which will record all grants awarded.
  • Funders use this information for communicating about what has arisen from the research they fund, and it is vital information for them in securing ongoing funding from the government for research in the current climate. The more funders can demonstrate value-for-money, the more funding will be available in the future for research grants and studentships.
  • The University’s overall return rates (staff and students/graduates) will be considered in any future doctoral training funding calls. A low institutional return rate is likely to be detrimental to any future bids.

Postgraduate researchers and graduates may find the UKRI Research Outcomes web pages and the  NIHR's Researchfish Update 2017 web page  helpful.

 

What support is available from Researchfish and UKRI?

Help and guidance is provided throughout the Researchfish system (see the blue "?" symbol throughout). There is an online Help Centre available within the system, with FAQs, context sensitive enquiry functionality and Live Chat (available 9am to 5pm, Monday - Friday).

The Researchfish 'Help and Support' website is available at https://app.researchfish.com/helpwiz.

Video tutorials are available via the dedicated Researchfish YouTube channel.

The Researchfish help desk can be contacted via support@researchfish.com and UKRI-funded postgraduate researchers can direct queries of a non-technical nature to researchoutcomes@rcuk.ac.uk.

Further information is available on the UKRI Research Outcomes website.

 

What support is available from the University?

In the first instance please speak to your supervisor/adviser who should be able to help you with research-specific queries.

Further information on Researchfish and the help available within UEA during the submission period can be found at this UEA page on Reporting the Results of Funded Research - Researchfish.

Researchers can also email questions regarding the use of Researchfish to researchfish@uea.ac.uk.

Postgraduate researchers based at one of the NBI Institutes can access further information and guidance sessions through the NBI Intranet at http://intranet/cms/2878 (please note, this link does not work outside of NBI).

For any other queries regarding Researchfish in relation to students please contact Paul Vazquez in the UEA PGR Service via email address p.vazquez@uea.ac.uk.