Frequently asked questions Frequently asked questions

Can I pay in cash or card?

No, unfortunately Print Services are unable to deal with private cash work. All jobs must be submitted with an appropriate re-charge code. All private customers should use the facilities within the Library, where you can pay with credit or debit card.

What do you charge for?

We charge for any copies that are made in relation to the work you have asked for. This will include an allowance to allow for spoilage if your work is to be "finished" off-line, i.e. if it requires comb binding we will produce one or two extra copies in case one is damaged in the finishing process.

Do you charge for collating and stapling?

No, the machines we operate collate and staple the copies in-line.

Do you charge for collection/delivery?

No - our delivery is free - we are able to offer you a free regular morning delivery service (please note that detailed information must be provided to ensure delivery to the correct location). We also offer a regular collection service from designated areas across campus.

If you would like your work to be collected regularly please contact us to arrange this.

Can I supply my own paper?

Afraid not - we have to ensure that the stock we use is compatible with our machines therefore only material purchased by the Print Department can be used.

Do you have and supply coloured paper and card?

Yes, we stock a full range of coloured papers and cards, swatches are available.

More information

Do you charge for putting holes in paper for ring binders, etc.?

We have a heavy duty machine for 'drilling' holes in paper (250 sheets at a time). Most small jobs only take a few minutes so we usually do not charge, however, if it is a large job we make a charge. Please ask for an estimate.

Can you turn A4 copies into A4 or A5 booklets?

Yes, but this work takes a little longer so there may be an extra small charge for handling.

If the above FAQs do not answer your query then try the Print Services pages or contact Print Services staff.