Your Life

We understand that there's a lot more to life outside of studying. Here's where we keep information that you will find useful in your day to day life. We hope our advice and tips help make your life easier whilst you study at UEA.

Here are some tips on what to bring, living with your new flatmates, and some practical advice for living on campus.

Our general advice when packing would be to think of your stay in residences as an extended trip, and don't bring too much! Storage space is limited, both in your room and in the kitchen. Try not to bring expensive items, especially if you're going to store them in the kitchen.

Packing List: 

There are four launderettes on campus for you to use. There is one at the heart of campus on The Street, one at The Village accommodation, one at the Medical Centre and one at Hickling and Barton accommodation. 

All of our launderettes use the Circuit Managed Laundry Systems and other universities use this company too. You will need to get a laundry card and then you can top this card up to pay for your washing and drying; there are prices depending on which type of wash and/or drying you wish to do. The best advice is pop into your nearest launderette on campus, purchase your card and plan around the prices stated when you visit.

If you are living on campus, you will collect your post from the Post Room, which is located under the Arts Building and open Monday to Friday 10.00-16.30. Make sure to bring your campus card. 

For more and help with your campus address visit here

Visit the Post Room online or contact them by

Good Communication 

Having a good open line of communication with your flat/house mates makes life a whole lot easier. So when you need to discuss something about the flat/house or their behaviour it will not be difficult. It can also help when you need to talk to someone about something. 

Before you move in or just after, have a meeting to discuss rules, everyone's likes, dislikes and expectations, how you will handle problems when they arise, and how to avoid confrontations and social rules. 

Talk about meals and food, shopping, rent and bills, shower schedules, cleaning and other household responsibilities. Have monthly meetings as a house/flat to talk about any issues. It will also be a great way to plan other activities and bond as a group. 

Most important, make sure you are open to communicating with others. Listen to others and also talk to them if there is a problem. Often talking about a problem early on before it becomes a big deal will save you a lot of stress. 

Be Responsible 

Respect others and shared space. If you make a mess, make sure you clean it up—even if it is the next day. Make sure it is clean, and let others know you will clean it up tomorrow. Being respectful of others is key to living together happily. Whether it is noise and music, having people over, eating others' food, or taking your turn to clean, if you do what you are responsible for, others are more likely to be responsible too. 

Here are a few tips to help 

  • Have a cleaning rota. If someone does not do their turn, have a penalty like cooking a meal for everyone. 

  • When someone does not do their fair share of washing up, try doing just yours and if it is still there after 24 hours, ask them nicely to wash their dishes. 

  • Do not make a lot of noise late at night or early in the morning so you do not disturb the others living with you. 

  • Arrange group activities such as house/flat meals, film nights or nights out together. 

  • Respect your house/flat mates’ life choices. You may have the right to challenge them on their living habits but not on their beliefs or sexuality. 

  • Respect others’ privacy. Always knock before entering their rooms and do not interfere in their personal lives. 

  • If you are living in the private rented sector, set up a joint account from which bill can be paid from. Then have all housemates set up a standing order or transfer into this account so it is not one person’s responsibility to collect money for the bills. 

The University’s WiFi is called eduroam, and it can be accessed in most places on campus. To contact to the eduroam WiFi follow these instructions: 

  1. Select setup-UEA-wireless from the list of available WiFi networks and click Join or Connect. 

  2. Open your web browser (you may need to refresh the page), you will be redirected to the UEA eduroam setup page. 

  3. Follow the on-screen instructions to complete the setup process. 

NOTE: When asked to input your credentials you must make sure you put at the end of your username before continuing, for example 

If you are living in UEA accommodation, you can connect to the internet in your room with the Ethernet cable that is provided.

Full time students on courses of at least a full academic year and one-semester ERASMUS students are entitled to student status for Council Tax purposes and will receive a Council Tax certificate confirming their status from the University.   

Take a look at the Council Tax Explanatory Notes page for further information on the following: 

  • Council Tax Exemption 
  • Eligibility for student status 
  • How to register with the Council for Council Tax Purposes 
  • What to do if you cease to be eligible for student status 
  • The status of students who interrupt their studies. 

As University residences are exempt from Council Tax, students living in them do not need to register with their local Council for Council Tax purposes. 

Students living outside of University residences should register with their local Council for Council Tax purposes. For most students this is likely to be Norwich City Council, whose contact details are: Revenue Services, City Hall, Norwich NR2 1WJ. The main telephone number is 0344 9803333 and further information is available on their web site at:

Please note that if you remain living outside of UEA residences after the end date stated on your Council Tax Exemption Certificate you may no longer be eligible for Council Tax exemption.  Please check with your local Council Tax office.

UEA supports and promotes sustainable travel options whilst continuing to support its day-to-day parking needs.  

Here are some top tips for cheap green travel. 

  1. Find out more about cycling at UEA (including our bike parking map

  2. Buy your annual bus season ticket : unlimited travel all over Norwich for less than £7.50 per week

  3. Get cycle-sorted with Dr Bike at UEA! Buy a secondhand bike, get a free health check on your bike, and affordable repair costs and great tips

  4. Find out about staff and student train discounts

  5. If you have to drive, find out more about car travel 


Get Walking or Cycling  

Walking or cycling to campus for lectures is a much better way to travel if you live close enough. It also helps to keep you fit, clear your head, and energise you for the day. Pushing Ahead is an initiative which aims to promote, educate and get more people to walk and/or cycle more, instead of driving or getting the bus. Find local walking and cycling information, journey planning, newsletters and safety advice from the Pushing Ahead Initiative on their website.  


If you are studying at UEA for more than six months, you need to register with a doctor. The University Medical Centre on campus requires you to fill out a registration form and health questionnaire - both of which can be found on their website along with a helpful checklist on the ‘what to bring with you' tab. 

If you choose not to use the University Medical Centre, you still need to register with a doctor nearby. Please get in touch with your preferred practice now and find out how to register. And don’t forget to give the name and address of your new doctor to the University Medical Centre in case of emergencies. 

UEA Medical Services 



The UEA plays host to the £30 million Sportspark, the biggest indoor sports centre in Britain. It features the tallest indoor climbing wall, state of the art Olympic sized swimming pool, athletics track and gym, as well as an extensive range of activities including yoga and archery. 

If you are a full-time student, you can apply for an educational membership for as little as £10 a year.  

For more information, consult the Sportspark’s membership page.


Personal Safety is important to us. Generally Norwich is a safe city, but as with any city it is important that you are aware of the potential for crime and take your personal safety seriously. 

Keeping safe both on and off campus 

Useful telephone numbers:  

  • Norfolk Police (non-emergency) - 101  
  • UEA Security (open 24 hours a day) - 01603 592352  
  • Emergency numbers: Police, Fire & Ambulance - 999  
  • UEA Security Emergency - 01603 592222



Nightline (8pm-8am term time and exam period) 

Confidential. Anonymous. Supportive. Whatever is on your mind, talk to Nightline. 

Nightline is run for students, by students, and you can talk to us about anything you like. Often people feel that what they’re experiencing isn’t serious or important enough to talk to someone about, but Nightline is here for you no matter what is going on. If it’s on your mind, we want to hear about it. We are a confidential and anonymous organisation so whatever you tell us stays within the organisation.  

Phone: 01603 597158 


Text: 07794924366 

Email - 

Drop-in: We are located in the Student Support Centre. Use the side door at the end of the building and ring the doorbell. 

Skype - norwichnightline 


The University is committed to providing a safe environment to all students, staff and visitors. The University promises to thoroughly investigate all reports of inappropriate behaviour and conduct, and will implement recommendations and/or actions in line with the disciplinary policy, equality and diversity policies, and contracts of employment.  

The University has zero tolerance towards: 

  • Sexual Assault and Harassment. Unwelcome sexual advances, verbal, written or physical contact without consent.  

  • Hate Incidents. Physical or verbal abuse towards a person or property based on the individual's real or perceived race, religion, nationality, age, gender, sexual orientation or disability. 

  • Relationship/ Domestic Abuse. Emotional or physical behaviour by a person in a relationship to control another. 

  • Bullying and Harassment. Any unwanted behaviour that makes someone feel intimidated, degraded, humiliated or offended.   

  • 'Honour' Based Abuse , FGM, Forced Marriages.  Enforced activities, including marriage, female genital mutilation or violence against women. 

Live like a local!  

Norwich is a vibrant cultural city with lots to offer. In this map, we highlight some local places to socialise, eat, drink, as well as speciality grocery shops and main supermarkets. 

Need some extra cash to tide you over until the next loan payment? Want to use your free time to develop your skills while earning money? CareerCentral are here to help you find a part-time job. 

There are many benefits of having a part-time job while studying – aside from the clear financial benefits, you’ll be able to develop great time-management skills, collect some invaluable references and demonstrate to future employers that you are self-motivated, organised and can commit to keeping a job. 

The MyCareerCentral job search is a great place to start with thousands of jobs posted every year, including jobs in the city and on campus. We make it easy to find the part-time job that’s right for you. 

This year, you have a unique opportunity to meet student employers specifically offering part-time and flexible roles at the Recruitment and Opportunities Fair. We have expanded the Volunteering Zone to include Student Jobs and employers from a range of different sectors will be attending, so it’s a great chance to find out more about the part-time jobs available. 

Every year, CareerCentral employs a team of CareerCentral Student Ambassadors to support the us in promoting and delivering our event programmes – and you could be one of them! You’ll get a great rate of pay (£9.97 per hour) and the chance to work on a variety of tasks. You will help us promote events and campaigns, support the running of events, undertake office admin and much more. You’ll get a breadth of experience and full training by an experienced Marketing and Events Team. Find out more an apply now on MyCareerCentral.


UEA Music Centre is the musical heart of campus. Musicians of all sorts are welcome - it doesn’t matter what your degree subject is or what kind of music you make, the Music Centre will help you to find what you need. They run choirs and an orchestra and organise major concerts and occasional tours. They also support student ensembles in planning, rehearsing and performing, provide practice room facilities, offer scholarships and help students to find vocal and instrumental teachers.