My blog on the Student Support Service

by Kerryann Baker

Read my blog

Postgraduate Research (PGR) Service

The Postgraduate Research (PGR) Service is here to help with everything to do with your academic life at UEA. The PGR Service is based in two offices: the PGR Office in the Science Building (SCI 0.65 - near ENV reception) for students based on campus and the NBI Graduate School Office (in the Earlham Institute 1.05) for students based at one of the Norwich Bioscience Institutes.

Find out more about the Postgraduate Research Service


Staff are available to help you with any queries or problems during Library Helpdesk opening hours: 9am – 7pm Monday to Friday, noon – 7pm Saturday and Sundays all year round. You can contact the Library helpdesk on 01603 592993 and by email

You can access the Library 24 hours a day – when the library is not staffed you will need your campus card to gain access.

Find out when the library is staffed

Find out about using library services

IT Services

IT Services helps you to get connected and stay safe online, access your timetable, and provides you with email and storage. You can use our self-service videos and tools or contact the IT Service Desk for help.

Find out more about IT Services

The Student Support Service

During the first few weeks of term, get to know the Student Support Service. Advisers and specialists can help you with many problems as well as support you whilst settling in and throughout your time at university. View the full range of services and support online.

The Student Support Centre is located on the Upper Street close to the Library, you can call in at reception there between 9am - 5pm Monday to Friday.

Find out more about the Student Support Service


CareerCentral is open 9am – 5pm, Monday to Friday on the Street. Just pop in and speak to one of our friendly front of house staff.

We can help you to find part-time jobs, graduate level jobs, paid internships and volunteering opportunities while you are at UEA.

We provide 1:1 guidance sessions and mock interviews too which can help you from the beginning of your journey and deciding what you’d like to do, all the way through to practical application and interview advice.

MyCareerCentral is our online portal for all things careers; whether you’re looking for a job or internship or are looking for some advice on CVs, or options with your degree.  It’s available 24/7 so login now and start exploring some of there sources and events we have available to you.

For general enquiries call 01603 593452 or email

Find out more about CareerCentral

Faith Centre

Whether you’re a person of faith or not, you are welcome at the UEA Faith Centre. It’s a spiritual meeting place offering a range of worship facilities, enabling students and staff to explore their own beliefs. It also acts as a community centre, providing a welcome to all. You can speak to Chaplains and Faith Advisers representing most world faiths. Whatever your reasons for coming, this is a safe, respectful environment where everyone is offered a sympathetic ear, in total confidence.

We are open 10am – 4pm, Monday to Friday during the semester, and on Sunday evenings for services.

Find out more about the Faith Centre

There’s so much happening at UEA it’s really important that we communicate with our students and staff as often as possible. Here’s some of the ways we’ll keep in touch with you while you’re here:

  • weekly student e-bulletin – straight to your inbox each Tuesday. Contains news, events and important University information that you should be reading.

  • @UEAstudents Twitter account – daily updates of University news and events relevant to you. Follow @UEAstudents now.

  • Portal homepage – news highlights for students and staff, along with a hub of useful information from across the University. You’re actually looking at the UEA Portal right now. When you’ve finished looking at these pages head up to the black menu at the top of the page. 

All students are automatically members of uea|su, the heart of student life on campus, and can make full use of the services that the student’s union has to offer. From an ethically focused coffee shop to the best student live music venues in the country, and from democratic representation to free, confidential and impartial advice.

Any question about student life at UEA or uea|su can be asked by getting in touch on twitter@unionuea, on Facebook “uea students’ union”, via our website, or by dropping us an email:

advice:su is run by  a dedicated team of staff who can help with everything from academic advice to housing information, and from rights at work to financial advice.

The advice team is located in the gateway of Union House. Open weekdays and during UEA vacations, appointments can be made by calling 01603 593463 by emailing or by dropping in for on the spot advice.

Find out more about everything your student’s union has to offer at

Find out more about the Students’ Union