What is the High Demand Collection? What is the High Demand Collection?

The High Demand Collection is located in a room behind the Library Helpdesk on Floor 0. It contains books which are in heavy demand. Items are normally placed in High Demand either on the recommendation of lecturers or by a high number of requests being placed on them.

How can I find items in the collection?

All items in the High Demand collection are identifiable under  'Locations'  in UEA Library Search. Books can be found by their Location (classmark) and they are shelved in classmark order as they are on the other reading floors. 

The catalogue will also show the availability of other copies elsewhere in the library and whether they are on loan.

Borrowing

The High Demand area is accessible to all library users, but borrowing is restricted to staff and students of the University of East Anglia.

You may borrow up to six items from the collection in addition to your normal borrowing entitlement from the Main Library.

To borrow High Demand material, select the items you require and issue them on the self-service kiosk available within the room.

All High Demand items are issued for 3 days, and should be returned by 23:59 on the third day. Due dates will also include Saturdays and Sundays. 

All items must be issued before they leave the High Demand Area.

Returning

Items should be returned via the Self-service machine on floor 0. A printed receipt for all items returned will be given. It is important that you check your receipt to ensure that all items have been returned correctly. If you are ever unsure if an item has been returned you should always ask at the Library Helpdesk.

Renewing

High Demand items have unlimited renewals unless they are requested by another borrower.

Fines

To encourage library users to return High Demand material promptly the Fines for late returns are set at £2 per day per item.

Requests

High Demand material may be requested via UEA Library Search. Simply click on 'Request' next to the item you require. 

These items will be reserved for 3 days (including Saturdays and Sundays) and can be collected from the 'Reservations Shelf' located in the High Demand area on floor 0.