All exams are online this year due to Covid-19 All exams are online this year due to Covid-19

If have a query or need to get in touch with us, email exams@uea.ac.uk stating the module code of the exam so we can help you. This email account is monitored from 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

The following responses apply unless stated otherwise on the coversheet of your exam. Please read your coversheet carefully before starting your exam.

Residential Life Manager

Outside working hours a residential life manager can support you; they will not be able to give guidance on technical aspects of your exam. Contact them via mobile or email residentiallife.managers@uea.ac.uk 

Mobile: 07795591386 (Please note: texts are not received; leave a message if the line is busy)

Before Your Exam

How do I access my examination paper?

Using Chrome or Firefox, go to the Blackboard site for the relevant module and select the 'Summative Assessment' tab. The examination paper will be visible from 09:30 UK time on the day of your exam.

Can I practice the process of submitting a file to Blackboard in advance of the exam?

Yes. If you visit the module site for your exam and select the 'Summative Assessment' tab, there will be a dummy submission point which you can use to practice submitting a file to. Any document you submit to the dummy submission point will not be marked.

Can I print the exam question paper?

Yes but this must be destroyed afterwards.

I need to change my password/security information?

Instructions on how to do this are on the IT page.

Writing Your Exam

How should I format my answers?

Unless otherwise stated, the following applies:

  • Use Arial font and 1.0 spacing
  • Present your answers in the same order as the questions
  • Write the numbers of the questions you have chosen to answer (if you have a choice) at the top of your answer paper 
  • Write the question number next to each of your answers
  • All your answers must be in one single document
  • If handwritten, paste photographs into your answer paper
  • Save your document with your student number and the module code as file name e.g. 12341234 LAW-3001B.doc

Can I use online or other materials to inform my exam answers?

Unless the exam cover sheet states otherwise, for open format exams you can refer to online or other materials, including your own notes, to inform your answers. However, where you are using words, ideas or information from others it is important that you acknowledge this. You need to ensure that all work produced is your own. The University’s policy regarding plagiarism and collusion applies to examinations.

Do I need to include a bibliography and/or referencing?

Unless you have been informed otherwise in the assessment brief for your exam, you are not expected to provide a bibliography or reference list as you do for coursework. However, where you are using words, ideas or information from others it is important to acknowledge this. You need to ensure that all work produced is your own. The University’s policy regarding plagiarism and collusion applies to examinations.

Can I use spell check?

Yes

Can I answer directly on the exam question paper?

No unless otherwise stated on the exam coversheet.

The exam coversheet says that additional materials will be provided with my paper but I cannot locate these on Blackboard

Contact exams@uea.ac.uk stating the module code of your exam and the staff will help to resolve this. N.B. this email account will only be monitored between 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

My exam is being completed fully online within Blackboard but my internet keeps cutting out

Save your progress regularly. You will be able to re-enter the exam and your work will be saved.

I don’t understand how to answer one of the questions / an image in one of the questions is unclear and I can't answer the question because of this / I don’t understand how many questions I need to answer

If you don't understand what you are being asked to do, contact exams@uea.ac.uk stating the module code of the exam. We will seek clarification from an academic and get back to you as soon as we can. N.B. this email account is monitored 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

I think there is a mistake in one of the questions

If you think there is a mistake in one of the questions, then please record this in the comments box at the submission point in Blackboard when you submit your work. Clearly state how you have interpreted the question so that your marker can understand how you have approached the question.

I have answered more questions than I needed to, is that ok?

No. Only answer the number of questions required. The marker will only mark the number of questions required.

Submitting and After Your Exam

How do I submit my work?

Our Learning Technology department provides guidance.

How do I convert my handwritten work into a pdf format?

If your exam requires you to convert handwritten images to pdf,  your Module Organiser will have given you separate instructions and training about how to do this. Here's a guide to using Camscanner

Can I attach a yellow SpLD sticker to my work?

Yes. When you submit your answers simply enter 'yellow sticker’ in the comments box and this information will be seen by your marker. Our Learning Technology department provides guidance.

Should I keep a copy of my answers once I have submitted them?

Yes, we advise you to retain a copy of your submitted answers.

Will I be penalised for going over the word limit in any question?

Yes. If you exceed the word limit a penalty will be applied in line with the usual coursework policy. Write the word count of your answer for each question. Details of word limits for your exam will be included on the exam coversheet.

I forgot to attach a yellow SpLD sticker to my work

Contact exams@uea.ac.uk stating the module code of the exam so we can resolve this. N.B. this email account is monitored 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

I completed the exam but now I can’t submit my work

Take a screen shot of the entirety of your work and contact exams@uea.ac.uk stating the module code of the exam so we can help you. N.B. this email account is monitored 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

I attempted to submit my work on time but experienced technical difficulties that took me past the deadline

Take a screen shot of the entirety of your work and contact exams@uea.ac.uk stating the module code of the exam so we can help you. N.B. this email account is monitored 08:00-17:00 Monday to Friday and 08:00-10:00 Saturdays UK time.

When will I get my exam mark?

Your provisional marks will be released in advance of the Exam Board. These are provisional until confirmed by the Exam Board.