Access new features

Performance

Security

How to upgrade to Windows 10

FAQs

Schedule

 

UEA is ready to move to Windows 10 and Office 2016. All staff and students are now able to benefit from the new features and improved performance and security that Windows 10 and Office 2016 bring. The upgrade process is simple and can be completed by you at your convenience.

 

Schedule

The revised schedule will be published here once detailed planning has been completed.

 

Access to new features

Moving to Windows 10 offers the following benefits:

  • New features and functionality will be available more quickly. Microsoft will continually develop Windows 10 with small and frequent updates. 
  • Students and staff are likely to already be running Windows 10 on their own personal devices and expect to be able to access the same features at work and whilst studying.
  • Live Tiles to help organise and arrange frequently used applications on the start menu more easily.
  • Cortana, Microsoft’s digital assistant, similar to Siri and Google Now, will be available.
  • Windows Ink can be used if you have a touchscreen device.  
  • UEA laptops running Windows 10 can connect to many UEA IT services through ‘DirectAccess’ without having to establish a separate VPN connection.
  • Embedded native Print to PDF is included with Windows 10.
  • Window Snapping has been improved to assist in quickly displaying multiple windows on your screens.

 

Performance

  • Windows 10 will boot faster and resume from sleep faster than Windows 7. 
  • Systems with solid state disks will benefit further as Windows 10 has technology for maximising the performance of this kind of hard disk.
  • Operating system and application performance is comparable with Windows 7.

 

Security

  • New security features enhance protection against malware and credential theft. 
  • Encryption is enabled by default on all Windows 10 devices that are capable of being encrypted.
  • Further improvements include:
  • Encryption of devices to improve security and meet compliance regulations.
  • A new tool to provide access to files in the event of any network problems.
  • Ability for future Microsoft upgrades to be better managed (anniversary editions)

 

How to upgrade to Windows 10

 

The Windows 10 upgrade is available to all staff through the UEA Software Center.

Please note:

Before starting the upgrade you will need to check that your PC has the required amount of free space available to run and install Windows 10 (see FAQs for help with this). You will need about 20GB of free disk space. If you do not have enough free disk space please move personal files from your C: Drive to your central filestore or OneDrive. You can contact the IT Service Desk if you require further assistance with this.

The upgrade will not begin if you are on a wireless connection. If you are using a mobile device, please ensure that you are connected to the LAN via a cable before beginning the upgrade.

If you have Aggresso Business World installed you will not see the option to upgrade yet (please see below).

 

Upgrade Instructions

  1. Load up the Software Center from the Start Menu (either by searching for it or find it under Programs > Microsoft System Center > Software Center.
  2. Click the Operating Systems tab.Windows 10 upgrade image 1
  3. Select the ‘Upgrade from Windows 7 to Windows 10’ option and click Install.Windows 10 upgrade image 2
  4. The following dialog box will pop up asking you to confirm that you would like to upgrade your computer. If you are happy with this, click Install.Windows 10 upgrade image 3
  5. That’s it! During the process you will see several boxes and screens pop up, such as the one below, but this will not require any further work on your part. Don't worry if the computer restarts, as it has to do this several times during the upgrade. Leave the computer to complete the upgrade and, once done, enjoy the new operating system.

Windows 10 upgrade image 4

 

 

FAQs

Upgrade schedule

How to find out how much space your PC has

How long does the upgrade take?

What happens if the upgrade to Windows 10 fails?

Will I lose any data during the upgrade to Windows 10?

Will my current device be able to run Windows 10?

Do all of the core UEA applications work with Windows 10?

How do I change the default programs on Windows 10?

When will student IT areas be upgraded to Windows 10?

I use applications in teaching spaces. Will they work on Windows 10?

I work in a research environment. Any changes to the desktop may impact the way I need to work. Can exceptions be put in place to postpone the upgrade or stop encryption?

 

 

How to find out how much space your PC has

To successfully upgrade to Windows 10 your PC requires 20GB of free disk space. To find out how much space your PC has you can do the following:
  1. Click start.
  2. Select Computer.
  3. Your remaining disk space will be shown under Windows (C:). This needs to be at least 20GB to start the upgrade. 
 

How long does the upgrade take?

A typical device will take approximately 1 to 4 hours for the upgrade to complete.

If you are a laptop user the process will be smoother if your device is fully patched. To achieve this please ensure your laptop has recently been connected to the UEA LAN (cable) network on site for a day.

If your computer already has Office 2016 installed then the upgrade will be faster, as one of the elements of the upgrade is installing Office 2016. If you would like to do this beforehand you can upgrade to Office 2016 through the UEA Software Center.

Remember you will still be able to log on to other computers and can access your mail via Office 365 from other devices to continue working whilst you are upgrading, if needed.

 

What happens if the upgrade to Windows 10 fails?

Your computer will revert itself back to Windows 7. If the upgrade fails you should receive an error message from Software Center. Please contact the IT Service Desk with a screenshot of the error message and this will be looked into.

 

Will I lose any data during the upgrade to Windows 10?

No. All data stored on the computer including any profile settings will remain after the Windows 10 upgrade is complete.

 

Will my current device be able to run Windows 10?

If you are currently running Windows 7, your device will be able to run Windows 10.

During the upgrade from Windows 7 to Windows 10 you will need about 20Gb of free disk space. If you do not have enough free disk space please move personal files from your C: drive to your central filestore or OneDrive. You can contact the IT Service Desk if you require further assistance with this.

 

Do all of the core UEA applications work with Windows 10?

Yes. The only known issue is with Aggresso Business World (ABW) used by staff to place orders. The issue is not with Windows 10 – the issue is with Office 2016.

ABW has released a fix to this, which UEA is currently testing.

Access Databases are known to cause some issues. If you experience any problems with using Microsoft Access following the upgrade, please contact the IT Service Desk to log a service request.

 

How do I change the default programs on Windows 10?

Please see the Windows 10 default programs page

 

When will student IT areas be upgraded to Windows 10?

All student IT areas in the Library, Arts and ITCS will be upgraded by 1 September 2017.

 

I use applications in teaching spaces. Will they work on Windows 10?

A full list of applications used within the teaching spaces and student IT areas can be found on the Workstation Software page. All Windows 10 computers in open access and teaching spaces will have all of these applications installed on them. If you would like to test an application to confirm it works on Windows 10, please visit ITCS 01.17 where devices are already upgraded with Windows 10. If you discover any issues with these applications, please contact the IT Service Desk so it can be investigated.

 

I work in a research environment. Any changes to the desktop may impact the way I need to work. Can exceptions be put in place to postpone the upgrade or stop encryption?

Yes. ITCS is working with known research groups to put exceptions in place. If you require an exception please contact the IT Service Desk.