Known Issues Known Issues

Detailed below on this page are the current known IT issues and solutions. You can also access self-service help from the menu on the left hand side or log a ticket with the IT Service Desk.

Known Issues Known Issues

Phishing Emails

Phishing emails are being circulated with the subjects:

  • Your account has been queued for deletion
  • IT Admin
  • Re-validate Your Account Now
  • Hi

Delete any suspicious emails. If you have followed the link and/or entered your UEA password, please change it immediately and contact the IT Service Desk.

If you have received an email with the above subjects and did not follow the link you do not need to contact us.

Remember, the UEA will never ask for passwords or other sensitive data via email. More information can be found on our phishing and email spoofing page.

Chrome side-by-side error

Due to a recent update by Google some users are experiencing issues launching Chrome and receiving a 'Side-by-side' error message.

Details of our workaround can be found in our Knowledge Article.