Regulations for IT purchasing

The University selects suppliers through competitive tenders. All IT purchasing made by the University must go through approved suppliers or the University risks exposure to legal challenge.

The University has a responsibility to ensure all computers owned by the University are secure. If these obligations are not met the University risks the following;

  • Data breach resulting in fines of up to 20,000,000 euros or 4% of that company's glabal annual turnover (whichever is greater).
  • Access to the Janet network being removed resulting in the loss of all IT Services.
  • Financial and/or reputational damage.

All desktop and laptop devices purchased by the University must be regularly patched and have anti-virus software installed. The University uses device management tools on all devices to help us meet these obligations.

The table below gives guidance on what support is offered by IT Services by device type and whether or not the support is required on or off campus.


Minimum hardware standard for new purchases

The current minimum specification for new devices is:

  • Hard-disk size: 256GB
  • RAM: 8GB
  • Processor: i5


Minimum supported hardware standard for all desktops and laptops

To ensure devices are able to run current operating systems and applications all desktops and laptops on the UEA wired network must meet these absolute minimum specifications:

  • Hard-disk size: 120GB
  • RAM: 4GB

IT Services will not provide support for any device that falls below any of these minimum specifications.