Student Information System (SITS) Student Information System (SITS)

WHAT IS THE SYSTEM?

The SITS Student Information System provides support for the administration of the entire student lifecycle.  This is a modular system providing support for:

Admissions
Registration and enrolment
Teaching, including timetabling
Assessment including Online Submission of Coursework
Award Ceremony (Congregation)
Student Account Management
Room Booking

This system links directly to and interacts with many other systems at UEA including Finance and Accommodation.

The system and the processes or information provided by it have two components: SITS Client and eVision. Students and most members of support staff have access to information via e:Vision through the UEA Portal or the URL eVision.  Access levels are set to protect student data and according to the role being undertaken. Students and staff can also undertake some administrative processes using eVision. Members of administrative staff are given access to SITS Client in order to undertake some administrative processes. In addition, there is a range of management information reports provided via Tableau drawing on data held within SITS. Prior to requesting access to SITS, staff must complete the most current UEA Data Protection training. SITS user records which have long periods of inactivity, for example more than one academic year, will be automatically disabled.  Access can be reactivated by submitting a new access request form.  Please note that the SITS Client will only be available to PCs which have Windows 10 installed.

 

ACCESS AND SUPPORT OF THE SYSTEM

Admissions

Staff requiring access to or support with using Admissions and Enquiries should contact ARM using the following web link: https://portal.uea.ac.uk/arm/data-and-systems-intranet/book-a-training-session


Training for Enquiries and Admissions is provided by the ARM Data and Systems who also provide first line support for Admissions related problems.

Finance

Staff requiring access to SAM should should complete a SITS User Access form which should be signed off by their line manager and logged to the Student Administrative Systems Team via the IT Service Desk portal https://itsupport.uea.ac.uk/CherwellPortal/IT


Staff requiring training on SAM should contact debtors@uea.ac.uk

Student Records

Staff requiring access to SITS Client should complete a SITS User Access form which should be signed off by their line manager and logged to the Student Administrative Systems Team via the IT Service Desk portal https://itsupport.uea.ac.uk/CherwellPortal/IT


In order to request access to e:Vision please contact your school/department e:Vision role group administrator.  A list of administrators can be found in the Access within e:Vision container on your Staff View page by clicking the link List of e:Vision role groups and their administrators.  All staff have a basic level of e:Vision access which will allow them to view the Access within e:Vision container.

Staff requiring advice on Student Records should contact SIS Records on ext. 2169 or email SIS Records.

The Student Administrative Systems Team, in liaison with the Learning and Teaching Service and Postgraduate Research Service, offer a number of training courses to staff requiring access to Student Records and new administrative processes delivered using the system. Staff should liaise with their managers for further information or to request training. A range of online training materials are also available on the SITS Users Resource Forum Blackboard site.


Staff or students who have a query about information held in SITS or displayed through eVision or who cannot access information via eVision should in the first instance contact the IT Service Desk https://itsupport.uea.ac.uk/CherwellPortal/IT

 

DATA OWNERS

Student management: Andrew Watson
Course management: Andrew Watson
Admissions: Emily Kreetzer
Student Account Management: Shirley Clapton