Set Security Information

All staff and students should set their Security Information. This allows you to reset your password by yourself, whenever you need to.


Change Your Password

All staff and students with a University email address can change their password using a UEA computer or online.

  • On UEA Windows computers press CTRL, ALT, DEL and select ‘Change a password’.
  • Visit, login and follow the ‘Change Password’ steps.
  • If you have not setup your verification information you will need to phone the IT Service Desk who can reset your password manually after verifying your identity.


Reset Forgotten Password

You can reset your password online if you have already completed the Set Security Information steps.

  1. Visit
  2. Enter your UEA username.
  3. Confirm Site Verification image is correct.
  4. Answer Security Information questions.
  5. Change your password. 


Password Security

Always keep your password secure.