Due to strict measures outlined by the UK Government to tackle the spread of COVID-19, services that we usually provide have been restricted. Please read the following carefully to see if this will affect you:
Do I have to register?
Yes, you are required to register to enable us to issue your certificate. If you did not complete the Spring Graduation registration task in February and have appeared on a pass list before 27 March 2020 please email Graduation@uea.ac.uk
What date will appear on my certificate?
Your official conferment date will be 3 April 2020.
When can I expect to receive my certificate?
The majority of certificates have been posted. However, if you have appeared on a pass list after 15 March 2020, your certificate will be posted out as soon as normal services resume. We are currently unable to advise you when this date will be.
How will my certificate be sent?
Your certificate will be sent using one of the following services:
- Royal Mail 1st Class to a UK address
- Airmail to a non-UK address
Can I upgrade the delivery service?
We are currently unable to accept any payments to upgrade delivery for the Spring Graduation. If you paid for DHL delivery prior to the current restrictions for COVID-19, your certificate will be posted as soon as normal services resume.
Can you email me a scanned copy of my certificate?
We are currently unable to accept any payments for this service for the Spring Graduation. If you have already paid for a scan this will be emailed to you as soon as normal services resume. We are currently unable to advise you when this date will be.
Can my certificate be collected from the University?
No, unfortunately we do not allow personal collections. Your certificate will be mailed using one of the options above.
Can I still attend the Summer Graduation ceremony in July?
The UEA has taken the difficult decision to cancel Summer Graduation in July 2020. We are currently exploring all options to provide an alternative Graduation celebration at a future date. You will be advised of these arrangements once a decision has been made.
If you still have an academic related amount outstanding to the University on 3 April 2020 we will be unable to confer your award and issue your certificate as per University regulations. Please contact Graduation@uea.ac.uk if you have any queries relating to this matter.
Transcripts & Mark Statements
Please note that your official transcript & mark statement is issued separately by your Hub. It is not possible for these documents to be mailed with your Graduation certificate.
Please contact your Hub directly with any queries relating to transcripts or mark statements.
Undelivered Graduation Certificate
Please email Graduation@uea.ac.uk for further information.