Keeping the campus running 24 hours a day, 365 days a year Keeping the campus running 24 hours a day, 365 days a year

We have a maintenance team which provides both planned and reactive maintenance to help keep the University running smoothly. We are available for emergencies 24 hours a day, 365 days a year.

Jobs are allocated in order of priority so if you have an issue which is non-urgent, it may take a few days to be sorted out. 

Need to report a breakdown, leak or repair?

Maintenance issues in your building need to go through the Estates helpdesk:

Telephone: 01603 592121 (ext: 2121)
Email: jobdone@uea.ac.uk

Outside normal working hours

Outside normal working hours the Estates Helpdesk phone line transfers to Security.   Any urgent maintenance, which cannot wait until the next working day, will be dealt with as a callout to the appropriate Estates staff.  When contacting Security please provide them with as much information as possible.