Post Room Service Levels Post Room Service Levels

Following the updated Government announcement on the evening of Sunday 10 May 2020 with regards to measures in response to COVID-19 we have taken the decision to maintain the closure of the post room collection point for student mail and parcel collections 

This decision has been made with aims of protecting our team and those receiving our service by minimising the risks of person to person contact between others and themselves.  

We also aim to reduce non-essential travel to and from the workplace whilst maintaining a service during these challenging circumstances. 

During this period our team are committed to providing the services outlined below; 

  • Our team can make deliveries of parcels for students to the addressee if they are a student currently living on campus. We aim to make deliveries within an appropriate timeframe. A delivery can be arranged by replying to your email notification from postroom@uea.ac.uk       

  • Our team are able to provide advice and support in sending on mail and parcels for students who have left campus accommodation by request .to postroom@uea.ac.uk; please note for many items there will be a requirement for online postage to be brought to cover postage costs. 

  • Our team are able to check for non-tracked mail (letters) by request to postroom@uea.ac.uk

  • Business services to include mail deliveries and collections are currently suspended except by arrangement – this does not include deliveries by supermarkets/take aways to student residents .

  • For any concerns regarding Business mail or services which are essential please contact postroom@uea.ac.uk 

  • All other mail and parcels address for the University business or student residents will be retained indefinitely in the post room until further notice. .

  • Currently the portering service isn’t available.

Providing an efficient service across campus Providing an efficient service across campus

From Thursday 18 March Estates will be operating a reduced University Postal Service. For details see the above.

The Post and Portering Team provide a mail sorting and short term mail holding service, as well as a parcel collection point and portering services.

We are located under the ARTS building and open on the following times:

Monday – Friday 10:00 – 16:30

Saturday 10:30 – 12:30PM (term time only)

Please note the Post Room will not be open Saturday 20th October due to an Open Day

Services available

We provide a mail franking service for internal schools and departments.  This is chargeable at a rate of the postage cost + a 10% surcharge of the postage cost total.

Internal mail collection and delivery times

All standard mail, including priority mail, will be delivered and collected on week days 09:00-10:30

Accepted abbreviations

When sending internal mail please clearly state the school/department you are sending to or use one of the accepted abbreviations.

Contact Us Contact Us

 Telephone: ext 2080 / 2225

Contact the Post Room