Sorting 1000's of letters and parcels everyday Sorting 1000's of letters and parcels everyday

The post room is located under the Arts Building and open Monday to Friday between 10:00am and 16:30pm 

Contact us 


Collecting your mail/parcels

Mail can be collected from the post room counter, it is stored by flat number, so please ensure that anyone sending you mail uses the full address details of your residence.

If a parcel is received at the post room  for a student living in residences, an automated email will be sent to the addressee. Please allow 60 minutes from receiving the email to collecting the parcel.

Friends can collect mail and parcels for you. This can be done by emailing permission to The person collecting the parcel will need to present their own campus card when collecting your parcel.

A few reminders:

  • Mail and parcels are retained for 14 days, if at this point it is uncollected it will be returned to sender
  • If you are unable to check your mail it is possible to appoint another to do this on your behalf, by sending an email request to 
  • Accepted identification for mail collection is UEA campus card, driving licence or passport
  • Trollies will be loaned for the transportation of large items to residences

Ordering items online

For online orders please ensure that you edit your full residential address into the website. If just entering the University postcode a generic UEA address will be generated, this will result in your parcel arriving insufficiently addressed and will delay the processing of the item through the system.

Your campus address Your campus address

It is essential you use the following postal address so there is no delay / you do not receive your parcel or letter:

Residences - except Mary Chapman Court

Your Name 
House and Room Number 
University of East Anglia 
Norwich Research Park 
NR4 7TJ 

Mary Chapman Court

Your Name
Flat Number
Mary Chapman Court 
Duke Street 
Norwich NR3 3DX 

Post Office Post Office

There is a Post Office on campus, this is located in The Shop. Standard opening hours during term time:

Mon - Fri: 9am - 5.30pm.  
Sat: 9am - 1.30pm.