We maintain the University's built environment ensuring compliance with statutory legislation. We respond to customer requests on a reactive basis as well as undertaking the planned servicing and maintenance of all assets. We deliver our service using a combination of trained and competent skilled tradesmen and various specialist third party contractors.
Outside normal working hours the Estates Helpdesk transfers to the Security Lodge. Any urgent maintenance, which cannot wait until the next working day, will be dealt with as a callout to the appropriate Estates staff. When contacting Security please provide them with as much information as possible.