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University Post Service operating hours

Following the updated Government announcement on the evening of Sunday 10 May 2020 with regards to measures in response to COVID-19 we have taken the decision to maintain the closure of the post room collection point for student mail and parcel collections 

This decision has been made with aims of protecting our team and those receiving our service by minimising the risks of person to person contact between others and themselves.  

We also aim to reduce non-essential travel to and from the workplace whilst maintaining a service during these challenging circumstances. 

During this period our team are committed to providing the services outlined below; 

  • Our team can make deliveries of parcels for students to the addressee if they are a student currently living on campus. We aim to make deliveries within an appropriate timeframe. A delivery can be arranged by replying to your email notification from postroom@uea.ac.uk       

  • Our team are able to provide advice and support in sending on mail and parcels for students who have left campus accommodation by request .to postroom@uea.ac.uk; please note for many items there will be a requirement for online postage to be brought to cover postage costs. 

  • Our team are able to check for non-tracked mail (letters) by request to postroom@uea.ac.uk

  • Business services to include mail deliveries and collections are currently suspended except by arrangement – this does not include deliveries by supermarkets/take aways to student residents .

  • For any concerns regarding Business mail or services which are essential please contact postroom@uea.ac.uk 

  • All other mail and parcels address for the University business or student residents will be retained indefinitely in the post room until further notice. .

  • Currently the portering service isn’t available.