Annual Report 2017 Annual Report 2017

Campus Enhancements

The UEA Estate is the site of constant development and improvement. New Learning and Teaching Spaces were developed across Campus. These include the addition of 16 new teaching rooms with a...

Improvements in Residences

The annual refreshment of UEA residences continued with refurbishment of existing room stock with the replaement of bathroom pods at The Village and a comprehensive refurbishment of Hawthorne ...

Security Team - Best Practice

The Security and Access team continued their commitment to Best Practice through following models of excellence in the industry. These include: Attained Accreditation to BS 7499 Static...

Maintenance - Best Practice

The UEA Maintenance department continued maintaing its high standards with zero customer complaints in the first six months of 2017 in addition to the recruit of a Deputy Head of Maintenance...

Grounds & Cleaning - Best Practice

Our Grounds and Cleaning teams continued to move towards a model of Best Practice in 2017, with extra support for training has been provided from other departments with all staff receiving...

Post and Portering - Best Practice

This summer our Space Management team were incredibly busy facilitating ofice moves across the Universiy after the creation of 11 new teaching and learning spaces across the Campus, in total...

Sustainability

Due to the investment in new combined heat and power engines ( CHP engines ) in the central boiler plant UEA was able to generate all of its own electricity on campus for the first time during a...

Customer Perception Survey 2017

Every two years we seek the opinions of colleagues across the University about how Estates is performing. The survey, undertaken on our behalf by the Business Intelligence Unit in early summer...