Helpdesk Helpdesk

What times can I call the Estates Helpdesk? What times can I call the Estates Helpdesk?

You can call the 2121 phone line 24 hours a day, 7 days a week, 365 days a year

Currently our Helpdesk and customer service desks are open Monday to Friday 8:00am 4:00pm

Between 4.00pm and 8.00am the 2121 phone line is picked up by the Security Team. Any urgent maintenance that cannot wait until the next working day will be dealt with as a call out to the appropriate Estates staff. When contacting Security please provide them with as much information as possible.

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Conservation Conservation

To enquire about the Conservation Development Strategy for the University,(produced by Cambridge Architectural in 2006) please email our Customer Liaison Team