CSED PROGRAMME 2017-18 CSED PROGRAMME 2017-18

Navigation links for Personal & Professional Development course details:

PAGE 1: UEA STAFF COACHING SCHEME
PAGE 2: EQUALITY AND DIVERSITY
THIS PAGE: PERSONAL EFFECTIVENESS AND COMMUNICATION SKILLS (BELOW)
PAGE 4: PRACTICAL SKILLS AND TOOLS
PAGE 5: STAFF WELL-BEING
PAGE 6: DATA, INFORMATION AND GUIDANCE

PERSONAL EFFECTIVENESS & COMMUNICATION SKILLS PERSONAL EFFECTIVENESS & COMMUNICATION SKILLS

 

 

 

AN INTRODUCTION TO MENTORING 

Date and time: Friday 24 November 2017, 9.30am-12.30pm

Venue: Enterprise Centre, 1.11, iLab

Facilitator: Gurpreet Gill, CSED

How to book: michelle.jones@uea.ac.uk or book online


This session is open to all staff.  Mentoring is usually thought of as a relationship where one person (the mentor) supports the learning, development and progress of another person (the mentee).   This workshop provides a general introduction for staff who have little or no experience of mentoring, and wish to find out more about what the approach involves and how it can be used as a development tool.

The workshop covers the following:

  • Defining what mentoring is and what it isn’t
  • The benefits of mentoring
  • Different models of mentoring
  • The mentoring process
  • Key mentor skills and behaviours
  • Preparing for mentoring.

Following this workshop, staff who are particularly interested in developing their practical skills may wish to attend the longer CSED Coaching Skills Programme.

 
 
 

COACHING SKILLS PROGRAMME

Date and time: Thursdays 1 & 8 February 2018, 9.30am-4.30pm

Venue: Enterprise Centre, 1.01, CSED Training Room

Facilitators: Steve Oldfield and Gurpreet Gill, CSED

How to book: michelle.jones@uea.ac.uk or book online

 

This programme equips participants with fundamental coaching skills useful in many work situations which involve supporting the learning and development of others.  We explore the approach to coaching at UEA and its application in the wider context.  The skills of listening, questioning, goal setting, building rapport and identifying learning objectives are developed using a mix of discussion, group work and coaching exercises.  There is also an opportunity to apply coaching tools and techniques.

Participants are required to attend both sessions.  All materials, refreshments and buffet lunches are provided.

 

 

LISTENING RESPONSIVELY AND REFERRING APPROPRIATELY

Date and time: Tuesday 22 May 2018, 9.30am-12.30pm

Venue: Enterprise Centre, CSED Training Room, 1.01

Facilitator: Stephanie Aspin, CSED

How to book: michelle.jones@uea.ac.uk or book online


Do you sometimes feel out of your depth when trying to help people who need support?  This session looks at the difficulties encountered by sympathetic listeners and how they can best help students and staff who turn to them in times of crisis.  We consider:

  • How to identify the main problem
  • When and how to refer someone on
  • Resources and how to access them.

We explore basic assessment skills (listening, reflecting back, paraphrasing, summarising) and how these can be naturally implemented in ordinary conversation. Information about university resources, referral routes and details of specialist organisations and agencies are provided.  The session involves listening exercises and role playing to help integrate the learning.

 
 
 

PRESENTATION SKILLS (FOR ADMINISTRATIVE AND SUPPORT STAFF)

Date and time: Friday 24 November 2017, 9.30am-4.30pm

Repeated: Thursday 10 May 2018, 9.30am-4.30pm

Venue: Enterprise Centre, CSED Training Room, 1.01

Facilitator: Sally Gregory, CSED

How to book: michelle.jones@uea.ac.uk or book online

No experience of presentation is expected. Lunch and refreshments are provided.


This is a practical workshop for any non-teaching staff who want or need to make a presentation. For many people this is a daunting and stressful activity and if that’s how you feel then this course is for you. Techniques for making a successful presentation are described such as: ideas for controlling nerves, dealing with problems, preparing materials and avoiding common mistakes. There is a short session on using PowerPoint and tips to deal with ‘technology’. There is also an opportunity for each participant to make a very short presentation to try out some of these new skills.

 
 
 

FLIGHTPLAN

Date and time: Thursdays 19 April, 3 & 17 May and 7 June 2018, 9.30am-4.30pm

Venue: Enterprise Centre, CSED Training Room, 1.01

Facilitator: Steve Oldfield and Sally Gregory, CSED

How to book: michelle.jones@uea.ac.uk or book online


Flightplan is a personal development programme for men and women from all staff groups at UEA.  If you are feeling stuck or thinking ‘is this it?’ about your job or life in general, this course could help you move forwards.  Structured around the metaphor of a journey, and in a safe, supportive environment, Flightplan helps you do some personal stock-taking, and gain the confidence to identify opportunities and find new ways of moving on in your life.  Topics include values and goals, relaxation, positive thinking, dealing with change, assertiveness, career development and work-life balance.

Other information: Participants are required to attend all four sessions.  All materials, refreshments and buffet lunches are provided.

Flightplan ticket
 
 
 

EMOTIONAL INTELLIGENCE

Date and time: Thursday 2 November 2017, 9.30am-4.00pm 

Repeated: Wednesday 21 March 2018, 9.30am-4.00pm 

Venue: Enterprise Centre, CSED Training Room, 1.01

Trainers: Stephanie Aspin and Sally Gregory, CSED

How to book: michelle.jones@uea.ac.uk or book online


Being emotionally intelligent (EI) means that you are aware of and can manage your intrapersonal skills (what is going on inside you), whilst appropriately using your interpersonal skills (what is going on in/between other people). High EI is linked to increased productivity, proactivity, innovation and resilience to change. People can be better at motivating themselves and others and create stronger interpersonal relationships. This workshop allows you to explore your intrapersonal and interpersonal skills within the context of working on your own and with others.

 
 
 

ASSERTIVENESS WORKSHOP

Date and time: Thursdays 19 and 26 October 2017, 9.30am-1.00pm

Repeated: Wednesdays 23 and 30 May 2018, 9.30am-1.00pm

Repeated: Thursdays 28 June and 5 July, 9.30am-1.00pm - ADDITIONAL DATE

Venue: Enterprise Centre, CSED Training Room, 1.01

Trainer: Gurpreet Gill, CSED

How to book: michelle.jones@uea.ac.uk or book online

Who can attend? Open to all staff. Participants are required to attend both sessions.    


Learning to express yourself in a clear and direct way, without resorting to aggressive or non-assertive behaviour, results in more effective communication. Developing assertive behaviour takes time and practice, but leads to greater self-confidence and more productive personal and professional working relationships. 

As a result of attending this course, participants will:

  • Recognise the different behaviour types and the communication styles associated with each one
  • Understand how beliefs, thoughts and feelings affect their behaviour
  • Develop greater self-awareness
  • Consider assertiveness and its application to particular situations
  • Gain experience in using a range of assertive skills and techniques through practical exercises.

The workshop involves theoretical input, group discussion, interactive exercises and personal reflection.