CSED ONLINE PPD CSED ONLINE PPD

Agendas and Minutes - Enrol

Date and time: Self-elected start 
Completion Time: 2-4 hours
Duration: Access to the module can be requested at any time and will remain on your Blackboard learning for a minimum of 12 weeks.
Facilitator: Sally Gregory, CSED

Many people find themselves required to construct agendas and take minutes at meetings, often without training. This online Blackboard module is for staff with little or no experience of taking minutes. It covers the preparation of agendas, the structure and content of minutes and different minute-taking styles.  It provides useful tips on writing effective minutes and includes a variety of information, video tutorials and opportunities to practice. Training Sponsor: Sally Gregory, CSED, sally.gregory@uea.ac.uk

 

 

Project Management Skills - Enrol

Date and time: Self-elected start  
Completion Time:  2-4 hours 
Duration: Access to the module can be requested at any time and will remain on your Blackboard learning for a minimum of 12 weeks.    
Facilitator: Sally Gregory, CSED 

This online introductory Blackboard learning module is for staff running a project as part of their role for the first time, staff supporting a project or for those wanting to explore the application of project based working skills as part of their day to day work. The module introduces the basic concepts, processes and skills used to take a project through the key phases, and suits staff who wish to work through the learning at their own pace. Training Sponsor: Sally Gregory, CSED, sally.gregory@uea.ac.uk 

 

Leading and Chairing Meetings - Enrol

Date and time: Self-elected start  
Completion Time: 1 hour 
Duration: Access to the module can be requested at any time and will remain on your Blackboard learning for a minimum of 12 weeks.    
Facilitator: Sally Gregory, CSED 

If you haven’t led or chaired a meeting before it can feel quite daunting. This online Blackboard module is for staff with little or no experience of Chairing meetings and includes considerations you may want to make prior to, during and after your meeting. The module comprises a meeting simulation where you can consider the choices you might make as the Chair, a set of learning materials you can access to support you in developing your own style and an interactive opportunity to reflect on your experiences. 
Training Sponsor: Sally Gregory, CSED, sally.gregory@uea.ac.uk 

 

 NEW FOR 2018  Customer Facing Service Excellence - Enrol 

Date and time: Self-elected start  
Completion Time: 1 hour 
Duration: Access to the module can be requested at any time and will remain on your Blackboard learning for a minimum of 12 weeks.    
Facilitator: Sally Gregory, CSED 

This short online course has been created for colleagues who work with students and/or customers as part of their day-to-day role. The module serves as an introduction to the following topics: 

  • What 'service' is and what 'service excellence' means to our customers 
  • Internal and external customers 
  • Presentation and creating a positive impression 
  • How to handle a dissatisfied customer 
  • Treating our customers fairly. 

The module involves working through a video presentation and considering your thoughts and opinions to a few questions which it poses. The video can be started, stopped and replayed so that you can choose to watch it in one viewing or break it up into smaller sections if preferred.

Training Sponsor: Sally Gregory, CSED, sally.gregory@uea.ac.uk 


Staff Induction

An introduction to the University Access your LearnUpon Dashboard

 

Training Sponsor: Steve Oldfield, CSED, s.oldfield@uea.ac.uk

 

Image link to external online learning providers

 

CSED ICT ONLINE CSED ICT ONLINE

Sharing files with OneDrive – self enrol to Blackboard course 

Sharing files using OneDrive can reduce our vulnerability to data breaches and help to improve our productivity. Anyone can view the information discussed in the sessions by following the self-enrolment instructions below. The course includes a four-minute video and a help sheet that demonstrate the recommended method for sharing Office files.

Self-enrolment

  1. Follow this link: https://learn.uea.ac.uk/webapps/blackboard/execute/launcher?type=Course&id=_122478_1

  2. Click +Enrol on left of window

  3. Scroll down Blackboard homepage to MY ORGANISATIONS and follow links to ICT Training > Sharing Files

Training Sponsor:  Pip Cartwright, CSED, p.cartwright@uea.ac.uk

 

Microsoft Project online training

A series of useful videos on aspects of Microsoft Project. (Externally hosted)