CSED NEWS CSED NEWS

Welcome to the CSED NEWS page which includes details of upcoming courses, events and other staff development news. 

OFFICE 365 UPDATE OFFICE 365 UPDATE

Office 365 update

A programme of development (both face to face and online) has been planned for Office 365 training. Office 365 offers many features and represents a significant change in the way UEA staff will work in future. Material is currently being trialled and our development plan will encompass these numerous features.  However, we are adjusting our plans and working with ITCS to prioritise training in Office 365 file sharing over the coming months to meet anticipated demand, resulting from recent changes in UEA policy.  Additional sessions have been scheduled, and we are offering a mix of short briefings and longer practical lab-based training.  Unfortunately, this means that other courses have had to be postponed until next year.  We apologise for the inconvenience.

In nominating staff to attend Office 365 file sharing briefings and training sessions, we recommend that managers give priority to staff who are highly confident in the use of IT and agile at picking up new ways of working quickly.  These individuals can lead on good practice and support their colleagues in learning how to get the best out of file sharing with Office 365. 

Go to Office 365 training

EQUALITY & DIVERSITY EQUALITY & DIVERSITY

Places still available on the following Equality and Diversity courses: Understanding Unconscious Bias, Trans and Gender Awareness, Disability Awareness, Supporting Students on the Autistic Spectrum.

For full details of these courses see our Programme web pages

LEARNING, TEACHING & SUPERVISION LEARNING, TEACHING & SUPERVISION

FACILITATING ACTIVE LEARNING IN THE LECTURE THEATRE

Monday 16 October 2017, 2.00-4.00pm
Repeated: Monday 23 October 2017, 2.00-4.00pm

How to book: t.york@uea.ac.uk or book online

The UEA Learning & Teaching Strategy places emphasis on maximising the value of the contact time we have with our students.  This workshop identifies the pedagogical rationale and benefits of effective student engagement and active, participative learning.  The workshop draws on examples of practice and ‘impact’ from other universities, as well as practice in different Schools at UEA.  It also provides an introduction to a range of technologies and tools that can support the use of ‘active learning’ during contact time.  Staff can take away from this workshop simple strategies and tools to enable them to successfully employ an ‘active learning’ approach in their own teaching.

 

PERSONAL & PROFESSIONAL DEVELOPMENT PERSONAL & PROFESSIONAL DEVELOPMENT

SERVICE EXCELLENCE 

Tuesday 24 October 2017, 10.00am-4.00pm

How to book: michelle.jones@uea.ac.uk  or book online

Target audience: This course is for administrative and support staff who deal with customers, particularly those new to their role or to Higher Education.


If UEA is to remain competitive, service excellence must be a priority. Staff need to be aware of customer expectations and act with professionalism, confidence and sensitivity. We explore the behaviours, skills, and techniques required to provide excellent service. We cover:

  • Service excellence and its importance to the university
  • Customers and their needs and expectations
  • Communication skills
  • Dealing with difficult situations
  • Assertiveness
  • Setting standards. 
 

INTRODUCTION TO MINDFULNESS 

Wednesdays 25 October and 1 & 8 November 2017, 9.30am-12.30pm

How to book: michelle.jones@uea.ac.uk or book online 


Mindfulness is about deliberately paying attention to our experience in the present moment, and consciously living life rather than operating on ‘auto-pilot’ with our mind fixated on the past or future.  It is about being able to examine our thoughts, emotions and sensations non-judgementally with curiosity and kindness.  We look at some of the evidence and ideas behind mindfulness practice, and encourage you to try it yourself.  Through breathing, body-scanning, gentle movement and meditation we explore how to bring mindfulness into everyday work and life, and benefit from decreased stress levels, increased autonomy, greater resilience, improved concentration and a better sense of balance.

UEA E-LEARNING UEA E-LEARNING

A user guide to UEA staff e-learning can be found here: http://bit.ly/LU_userguide

Online Induction Module for new UEA staff 

An online Induction Module for new UEA staff is available.  The Module gives a general introduction to UEA including the various departments and schools, history, vision, structure, facilities and services, environment and sustainability policies.  It also contains a welcome video message from the Vice-Chancellor and has links to essential information.

Although not mandatory (and there are no tests to complete) new staff are encouraged to work through this as part of their Induction.  It complements the face-to-face Introductory Morning event to which all new employees are automatically invited by CSED.  The Module may also be of interest to many existing staff.

To access the Module the user should go to the CSED home page at https://portal.uea.ac.uk/csed then in the left panel click on E-Learning & Mandatory Training - the Induction Module is the first one in the list.

All existing staff already have access to the Module, and new staff will be added when they start at UEA.  A UEA username and password is required. A user guide to UEA staff e-learning can be found here: http://bit.ly/LU_userguide

If you have any questions about the Module please contact Steve Oldfield, Staff Development Officer, CSED (ext 2393, email s.oldfield@uea.ac.uk).