Meet the team Meet the team

There are two main areas of focus within the Marketing Team:

Central Marketing is responsible for the development and implementation of marketing campaigns and projects for the University as a whole. They lead on a variety of areas, including raising our profile on social media, the analysis and planning of UEA's online presence, the visibility of the University's research and enterprise output across the world, and customer relationship management. 

Faculties have dedicated marketing managers and officers focused on promoting UEA and supporting marketing activities for specific faculties and groups, responding to the needs of schools throughout the academic cycle.

Got a general marketing question or comment? Email marketing@uea.ac.uk

Chris Hill - Assistant Head of Marketing Chris Hill - Assistant Head of Marketing

Chris works closely with the Head of Strategic Marketing to develop strategy and plans related to reputation and recruitment activity.

He manages faculty and research facing roles to deliver compelling and engaging marketing activity, raising the profile of UEA with prospective students, alongside specific recruitment campaigns that encourage further action and engagement with the university.

Chris has over 15 year experience in commercial Marketing, working for established brands such as BSM, RAC, Aviva, TSO and HPI Data Checks.  Highlights include giving away a Porsche Boxster, raising several thousand pounds for road Safety charity Brake, and working on creative & engagement initiatives for BSM’s sponsorship of E4 drama Skins.

Christopher.Hill@uea.ac.uk | 01603 591887 | Lawrence Stenhouse Building 0.20

Holly Mudie - Assistant Head of Marketing (Creative) Holly Mudie - Assistant Head of Marketing (Creative)

Holly and Chris work closely with the Head of Strategic Marketing to develop all planned marketing engagement activity. Holly manages the Publications & Brand, CRM and Digital teams, ensuring all key marketing campaigns that utilise UEAs owned corporate channels (printed collateral, UEA website, social media channels and email broadcasting) are delivered to the highest standard achieving the best level of engagement and impact.

Holly has extensive experience developing educational engagement activity with a focus around STEM subjects both on and offline, with past clients including Specsavers, Whitbread Plc, Anglian Water, Unilever, ICAEW and RICS. 

h.mudie@uea.ac.uk  | 01603 593964 | Lawrence Stenhouse Building 0.20

Cerian Hutchings - Research Marketing Manager Cerian Hutchings - Research Marketing Manager

Cerian is responsible for helping raise the profile of UEA research, communicating its impact on the world. She started her career marketing for a music charity before moving to a research and enterprise marketing role at UEA. In her current role, Cerian delivers content-led marketing strategies to promote audience engagement with the interesting and inspiring research stories at UEA.

 

C.Hutchings@uea.ac.uk  | 01603 591572 | Lawrence Stenhouse Building 0.20            

Kate Franklin - Research Marketing Manager Kate Franklin - Research Marketing Manager

Kate job shares with Cerian Hutchings. She is responsible for managing the Postgraduate Research Recruitment Campaign and helping raise the profile of UEA research, communicating its impact on the world. Kate joined UEA in 2011 after working in website management and development, and online and international marketing in the construction and FMCG sectors. In her current role, Kate delivers content led marketing strategies to promote audience engagement with the interesting and inspiring research and student stories at UEA.  

Kate works Wednesday (AM), Thursday, and Friday. 

K.Franklin@uea.ac.uk | 01603 591572 | Lawrence Stenhouse Building 0.20

Lydia Lanckmans - Marketing and Recruitment Officer Lydia Lanckmans - Marketing and Recruitment Officer

Lydia is responsible for supporting the creation and implementation of UEA’s marketing and recruitment strategies on both a faculty and brand level. Working across undergraduate and postgraduate projects, Lydia produces and implements content and campaigns across a variety of media including web, print, events and direct marketing. A Business Management and Marketing graduate, Lydia gained extensive marketing experience in both the home improvement and FMCG sectors prior to joining UEA in 2017.

Lydia.Lanckmans@uea.ac.uk | 01603 592619 | Lawrence Stenhouse Building 0.20

James Smith - Arts & Humanities - Marketing Manager James Smith - Arts & Humanities - Marketing Manager

James joined UEA in 2011 and is responsible for planning and delivering a proactive marketing strategy for the Faculty of Arts and Humanities. Having previously worked at Bath Spa University, University of the West of England and Norwich University of the Arts he has a wide range of H.E. marketing experience and has been awarded a Postgraduate Diploma in Marketing by The Chartered Institute of Marketing and a Diploma in Leadership and Management by the ILM.

James.G.Smith@uea.ac.uk | 01603 591688 | Lawrence Stenhouse Building 0.20

James Maas - CRM COMMUNICATIONS CO-ORDINATOR James Maas - CRM COMMUNICATIONS CO-ORDINATOR

James manages the Customer Relationship Management (CRM) plans and the email communications that UEA sends out across undergraduate and postgraduate audiences. James joined UEA in 2011 as a student on the BSc Business Management course and graduated in 2014. Outside of work James plays Guitar and Ukulele in various bands and co-manages a local music festival.

James.Maas@uea.ac.uk | 01603 597249 | Lawrence Stenhouse Building 0.20 

Neil Hall - Multimedia Marketing & Communications Officer Neil Hall - Multimedia Marketing & Communications Officer

Neil supports ARM with video and photography for case studies, events and campaigns for the ARM Plan. He joined UEA in Jan 2017 from a PR role at the Ministry of Defence having been photographer with the Royal Navy and a national newspaper. 

For more information please see the multimedia FAQs.

n.hall1@uea.ac.uk  | 01603 593926 | Lawrence Stenhouse Building 0.20

Shulla Elgood - Outreach Marketing Officer Shulla Elgood - Outreach Marketing Officer

Working solely with the Outreach team, Shulla’s role covers all areas of marketing: overall management of marketing presence, including strategy and all printed collateral, CRM planning and implementation and digital management, including webpages and social media. Having worked in marketing since graduating in 2010, Shulla joined the team from local marketing agency Creative Sponge. Most recently she was an Account Manager implementing on and offline campaigns for a vast array of clients.  

s.eglood@uea.ac.uk | 01603 597795 | Lawrence Stenhouse Building 0.20 

Tom Bamford - Social Sciences - Marketing Manager Tom Bamford - Social Sciences - Marketing Manager

Tom is responsible for planning and implementing marketing strategies to support the Faculty of Social Sciences' recruitment and conversion at undergraduate and postgraduate levels.

With experience delivering marketing campaigns for leading brands, Tom joined UEA from Cancer Research UK, where he was responsible for recruiting and managing supporters and volunteers across East Anglia.

T.Bamford@uea.ac.uk | 01603 597641 | Lawrence Stenhouse Building, 0.20

Angela Hook - Social Sciences - Marketing Officer Angela Hook - Social Sciences - Marketing Officer

Angela is responsible for supporting the implementation of marketing strategies across the Faculty of Social Sciences. The role is pivotal to sustaining a productive relationship between the Faculty and the Admissions, Recruitment and Marketing Division. Content-led marketing includes recruitment and conversion at undergraduate and postgraduate levels, raising the Faculty’s research profile, and brand recognition and reputation-raising. Angela was awarded Chartered Marketer status in 2008 and has over 20 years’ experience working within the Higher Education sector.

SSF.Marketing@uea.ac.uk | 01603 592066 | Lawrence Stenhouse Building 0.20

Laura Paul - Science - Marketing Manager Laura Paul - Science - Marketing Manager

Laura job-shares with Ceri Owen, and is responsible for creating, and implementing marketing strategies to support the Faculty of Science’s student recruitment objectives, alongside brand-level marketing projects. She works closely with the Associate Dean of Admissions for Science, Admissions Directors and other colleagues across the Faculty and Division as well as external creative and digital agencies.

Laura has worked at UEA since 2009 in marketing roles covering Research and Enterprise, the Graduate Internship programme, the Faculty of Social Sciences, and Arts and Humanities. Prior to this she was awarded the Professional Diploma in Marketing by The Chartered Institute of Marketing.

Laura works Wednesday, Thursday, and Friday (AM).

Sci.Marketing@uea.ac.uk | 01603 597603 | Lawrence Stenhouse Building 0.20

Ceri Owen - Science - Marketing Manager Ceri Owen - Science - Marketing Manager

Ceri job-shares with Laura Paul, and is responsible for creating, and implementing marketing strategies to support the Faculty of Science’s student recruitment objectives alongside brand-level marketing projects. She works closely with the Associate Dean of Admissions for Science, Admissions Directors and other colleagues across the Faculty and Division as well as external creative and digital agencies.

Ceri has worked at UEA since 2005 in roles in Admissions, CRM and Marketing covering all Faculties at UEA.

Ceri works Monday, Tuesday, and Wednesday (am).

Sci.marketing@uea.ac.uk | 01603 597603 | Lawrence Stenhouse Building 0.20

Sophie Rosas - Medicine and Health - Marketing Manager Sophie Rosas - Medicine and Health - Marketing Manager

Before joining UEA, Sophie worked for various London marketing agencies, spent three years in Chile, and headed up the marketing team at Kingswood - an outdoor education brand. Sophie manages the marketing for the Faculty of Medicine and Health Sciences (FMH), creating and delivering campaigns that meet faculty priorities as well as managing ad hoc projects and central activity. She raises the profile of FMH courses by identifying and maximising opportunities with student recruitment channels such as The Student Room and events such as Student BMJ.

 

S.Rosas@uea.ac.uk  | 01603 591415 | Lawrence Stenhouse Building 0.20

Suzanne Harvey - Medicine and Health - Marketing Officer Suzanne Harvey - Medicine and Health - Marketing Officer

Suzanne is responsible for delivering and implementing marketing strategies for the Faculty of Social Sciences, to support the Faculty’s recruitment and conversion at undergraduate and postgraduate levels.

S.Harvey@uea.ac.uk | 01603 592013 |  Lawrence Stenhouse Building 0.20

Rebecca Bemment - Marketing Assistant Rebecca Bemment - Marketing Assistant

Rebecca graduated in June 2015 in English and American Literature. Whilst at UEA she was Lifestyle Editor for UEA’s student newspaper, Concrete, where she enjoyed writing and designing pages using InDesign. Rebecca currently works as a Marketing Assistant. Her work includes a project promoting UEA’s inspiring research stories through a variety of creative ways. 

R.Bemment@uea.ac.uk | 01603 592746 | Lawrence Stenhouse Building 0.20

Liam Roberts - Marketing Assistant Liam Roberts - Marketing Assistant

Liam joined the team in January 2018, previously he has worked in a marketing role within an Art Gallery, providing marketing support to young people’s events and workshops. Liam has a very wide skill set, and enjoys getting involved in design work, filmmaking and event marketing and production.

Outside of work Liam is passionate about art, film and music, and has established himself as a successful freelance visual artist, he also plays guitar and enjoys making music.  

Liam.m.roberts@uea.ac.uk | Lawrence Stenhouse Building 0.20

Elizabeth Grout - Marketing Assistant Elizabeth Grout - Marketing Assistant

Fiz has worked in various departments since 2008 and moved into Marketing during the University restructure.

She now works Mon-Wed sorting out day to day running of the office and any other tasks that come her way.

e.grout@uea.ac.uk | Lawrence Stenhouse Building 0.20