We support all admissions systems users with semi-technical advice and guidance. Through carrying out testing on systems we maintain and ensure data integrity and quality, and work closely with external software suppliers and with internal customers across UEA to carry out maintenance, such as archiving and system roll over.
We provide introductory and further training to new and existing users, and refresher training for key events such as Applicant Transfer - Book a training session or check out our HOW-TO GUIDES for further support.
We provide a consultancy service offering development of the systems to give an agile and continuous improvement delivery. We work to refine processes of applications both within the Admissions Service and to improve the overall experience of applicants.
You can see our external and internal customer relationship maps below.